Effective Date: 1-3-2025

At East2West Cleaning (“we,” “us,” or “our”), your privacy is of paramount importance. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.east2westcleaning.com (the “Site”) or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide when filling out forms on our Site, including:

• Name
• Address
• Phone number
• Email address

We may also collect non-personally identifiable information such as your IP address, browser type, and usage patterns to improve our services and website performance.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and deliver our cleaning services
• To communicate with you regarding your services or any questions you have
• To process payments, should we implement an online payment gateway in the future
• To improve our services and website functionality
• To send promotional offers or updates (with your consent)

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not share your personal information with third parties, except:

• With service providers who assist in delivering our services (e.g., payment processors when we implement an online payment gateway)
• When required by law or to protect the rights, property, or safety of [Your Company Name], our clients, or others

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These tools collect information about your browsing activity, preferences, and interactions with the Site. You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies before providing any personal information.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of receiving promotional emails by clicking the “unsubscribe” link in our emails
• Request that we restrict or stop using your data for certain purposes

To exercise these rights, please contact us at office@east2westcleaning.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: office@east2westcleaning.com
• Phone: 613-415-8700