242 Rideau Steet, Ottawa, ON K1N 0B7

(613) 415-8700   |    8:00am – 6:00pm  | en fr

Terms of Service

Effective Date: 1-3-2025

Welcome to East2West Cleaning (“we,” “us,” or “our”). By accessing or using our website www.east2westcleaning.com (the “Site”) and services, you agree to comply with and be bound by the following Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site or services.

1. Services Provided

We offer cleaning services, including but not limited to residential, commercial, landscape, and specialized cleaning (“Services”). Details of the Services are available on our Site.

2. Eligibility

By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

3. Requesting Services

To request our cleaning services, you may complete our online intake form, providing the necessary details, including your contact information, the type of cleaning service required, and any additional information related to your request.

4. Payment Terms

Currently, payments for our services are not processed directly on our website. However, the information you provide, may be used in the future when we implement a payment gateway for secure online transactions.

Details will be provided at that time regarding how payments will be handled.

5. Cancellation & Rescheduling

You may cancel or reschedule a cleaning service up to 24 hours in advance without penalty. Cancellations made less than 24 hours in advance may incur a cancellation charge.

6. Limitation of Liability

Our liability for any claims arising out of the use of our Services is limited to the amount paid for the Services rendered. We are not liable for any incidental, consequential, or indirect damages.

7. Termination

We reserve the right to suspend or terminate your access to our Services at our sole discretion, including if you violate these Terms of Service.

8. Intellectual Property

All content on our Site, including text, images, logos, and designs, are owned by East2West Cleaning and protected by intellectual property laws. You may not use any content without our express written consent.

9. Amendments

We may update or modify these Terms at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review these Terms periodically.

10. Governing Law

These Terms will be governed by the laws of the Province of Ontario, regardless of its conflict of law principles, and apply to agreements made and carried out entirely within Ontario by residents of Ontario. In the event that any legal action or court proceeding is permitted, both you and the Company consent to the exclusive jurisdiction of the provincial and federal courts situated in Ottawa, Ontario, for the resolution of any disputes or claims.

11. Contact Us

If you have any questions about these Terms, please contact us at:

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